Kepemimpinan Etis, Karakteristik Pekerjaan, dan Kepuasan Kerja Karyawan Maskapai Penerbangan

Cecep Pahrudin, Sandriana Marina, Lira Agusinta

Abstract


This study examined at the effects of ethical leadership, job chracteristics, and individual factors on airline employees’ job satisfaction. It makes use of samples of the airline employees from a Indonesia airline company. From the results of structural equation modelling analysis, ethical leadership and job chracteristics were found positive effect on airline employees’ job satisfaction as well as ethical leadership were found positive effect on airline employees’ job chracteristics. In addition, leaders are also more likely to choose employees who are able to work independently and see the value of their own work and work with an ethical environment.


Keywords


ethical leadership; job characteristic; job satisfaction

Full Text:

PDF

References


Aguilera R. V., Rupp, D. E., and Williams, C. A. (2007). Putting the S back in corporate social responsibility: A multi-level theory of social change in organizations. Academy of Management Review 32(3): 836-863.

Arbuckle, J. L. (1997). Amos Users’ Guide Version 4.0. Chicago: Smallwaters Corporation.

Boles, J., Madupalli, R., Rutherford, B., and Wood, J. A. (2007) The relationship of facets of salesperson job satisfaction with affective organizational commitment. Journal of Business & Industrial Marketing 22(5): 311-321.

Brown, M. E., Trevino, L. K., and Harrison, D. A. (2005) Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes 97: 117-134.

Brown, M. E., and Trevino, L. K. (2006) Ethical leadership: A review and future directions. The Leadership Quarterly 17: 595-616.

Browne, M. W., & Cudeck, R. (1992). Alternative ways of assessing model fit. Sociological Methods & Research, 21(2), 230-258.

Chen, C. F. (2006) Job satisfaction, organizational commitment, and flight attendants’ turnover intentions: A note. Journal of Air Transport Management 12: 274-276.

Chen, L. (2008) Job satisfaction among information system (IS) personnel. Computers in Human Behavior 24:105-118.

Ciulla, J. B. (2005) The state of leadership ethics and the work that lies before us. Business Ethics: A European Review 14(4): 323-335.

Coelho, F., and Augusto, M. (2010) Job characteristics and the creativity of frontline service employees. Journal of Service Research

(4): 426-438.

Cropanzano, R., and Mitchell, M. S. (2005) Social exchange theory: An interdisciplinary review. Journal of management 31(6): 874-900.

De Bustillo Llorente, R. M., & Macias, E. F. (2005). Job satisfaction as an indicator of the quality of work. The Journal of Socio-Economics, 34(5), 656-673.

Dormann, C., Zapf, D., and Frese, M. (2006) A state-trait analysis of job satisfaction: On the effect of core self-evaluations. Applied Psychology: An International Review 55(1): 27-51.

Firth, L., Mellor, D., Moore, K. A., and Loquet, C. (2004) How can managers reduce employee intention to quit? Journal of Managerial Psychology 19(2): 170-187.

Gazioglu, S., and Tansel, A. (2006) Job satisfaction in Britain individual and job related factors. Applied Economics 38: 1163-1171.

Grant, A. M. (2007) Relational job design and the motivation to make a prosocial difference. Academy of Management Review 32(2): 393-417.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate Data Analysis. Upper Saddle River, NJ: Prentice hall.

Hackman, J. and Oldham, G. (1980). Work Redesign, Addison-Wesley, Reading, MA.

Hulland, J., Chow, Y. H., & Lam, S. (1996). Use of causal models in marketing research: A review. International Journal of Research in Marketing, 13(2), 181-197.

Hulpia, H., and Devos, G. (2009) Exploring the link between distributed leadership and job satisfaction of school leaders. Educational Studies 35(2): 153-171.

Jonker, J., and Pennink, B. (2010). The Essence of Research Methodology: A Concise Guide for Master and PhD Students in Management Science. Berlin: Springer-Verlag Berlin Heidelberg.

Jung, H. S., Namkung, Y., and Yoon, H. H. (2010) The effects of employees’ business ethical value on person–organization fit and turnover intent in the foodservice industry. International Journal of Hospitality Management 29:538-546.

Katsikea, E., Theodosiou, M., Perdikis, N., and Kehagias, J. (2011) The effects of organizational structure and job characteristics on export sale managers’ job satisfaction and organizational commitment. Journal of World Business 46: 221-233.

Keith, N. K., Pettijohn, C. E., and Burnett, M. S. (2003) An empirical evaluation of the effect of peer and managerial ethical behaviors and the ethical predispositions of prospective advertising employees. Journal of Business Ethics 48: 251-265.

Kim, W. G., and Brymer, R. A. (2011) The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance. International Journal of Hospitality Management 30: 1020-1026.

Kunda, G. (2006) Engineering Culture Control and Commitment in a High-Tech Corporation. Philadelphia: Temple University Press.

Lee, S. Y. (2007). Structural Equation Modeling: A Bayesian Approach (Vol. 711). West Sussex, England: John Wiley & Sons.

Lent, R. W., and Brown, S. D. (2006) Integrating person and situation perspectives on work satisfaction: A social-cognitive view. Journal of Vocational Behavior 69: 236-247.

Millette, V., and Gagne, M. (2008) Designing volunteers’ tasks to maximize motivation, satisfaction and performance: The impact of job characteristics on volunteer engagement. Motiv Emot 32:11-22.

Morris, M. G., and Venkatesh, V. (2010) Job characteristics and job satisfaction understanding the role of enterprise resource planning system implementation. MIS Quarterly 34(1): 143-161.

Mosadeghrad, A. M., and Ferdosi, M. (2013) Leadership, job satisfaction and organizational commitment in healthcare sector: Proposing and testing a model. Mat Soc Med 25(2): 121-126.

Mulki, J. P., Jaramillo, F., and Locander, W. B. (2006) Effects of ethical climate and supervisory trust on salesperson’s job attitudes and intentions to quit. Journal of Personal Selling & Sales Management XXVI(1): 19-26.

Neubert, M. J., Carlson, D. S., Kacmar, K. M., Roberts, J. A., and Chonko, L. B. (2009) The virtuous influence of ethical leadership behavior: evidence from the field. Journal of Business Ethics 90: 157-170.

Palmatier, R. W., Dant, R. P., Grewal, D., and Evans, K. R. (2006) Factors influencing the effectiveness of relationship marketing: A meta-analysis. Journal of Marketing 70: 136-153.

Petrescu, A. I., and Simmons, R. (2008) Human resource management practices and workers’ job satisfaction. International Journal of Manpower 29(7): 651-667.

Piccolo, R. F., and Colquitt, J. A. (2006) Transformational leadership and job behaviors: The mediating role of core job characteristics. Academy of Management Journal 49(2): 327-340.

Piccolo, R. F., Greenbaum, R., Den Hartog, D. N., and Folger, R. (2010) Ethical leadership and job characteristics. Journal of Organizational Behavior 31: 259-278.

Price, L. R. (2017). Psychometric methods: Theory into practice. Guilford Publications.

Purvanova, R. K., and Bono, J. E. (2006) Transformational leadership, job characteristics, and organizational citizenship performance. Human Performance 19(1): 1-22.

Ozyurt, A., Hayran, O., and Sur, H. (2006) Predictors of burnout and job satisfaction among Turkish physicians. Q J Med 99:161-169.

Ruiz, P., Ruiz C., and Martinez, R. (2011) Improving the ‘‘leader–follower’’ relationship: Top manager or supervisor? The ethical leadership trickle-down effect on follower job response. Journal of Business Ethics 99:587-608.

Sekaran, U., and Bougie, R. (2016). Research methods for business: a skill-building approach. Chichester, West Sussex, United Kingdom: John Wiley & Sons.

Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713.

Tanaka, J. S., & Huba, G. J. (1985). A fit index for covariance structure models under arbitrary GLS estimation. British Journal of Mathematical and Statistical Psychology, 38(2), 197-201.

Tejada, J. J., & Punzalan, J. R. B. (2012). On the misuse of Slovin’s formula. The Philippine Statistician, 61(1), 129-136.

Thompson, J. A., and Bunderson, J. S. (2003) Violations of principle: Ideological currency in the psychological contract. The Academy of Management Review 28: 571-586.

Van Dam, K., Oreg, S., and Schyns, B. (2008) Daily work contexts and resistance to organisational change: The role of leader-member exchange, development climate, and change process characteristics. Applied Psychology: An International Review 57(2): 313-334.

Yukl, G., Mahsud, R., Hassan, S., & Prussia, G. E. (2013). An improved measure of ethical leadership. Journal of leadership & organizational studies, 20(1), 38-48.




DOI: http://dx.doi.org/10.25292/j.mtl.v5i2.244

Refbacks

  • There are currently no refbacks.


Copyright (c) 2018 JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK

(ONLINE eISSN 2442-3149 | PRINT pISSN 2355-472X)

 Creative Commons Licence
Jurnal Manajemen Transportasi & Logistik is licensed under a  Creative Commons Attribution-NonCommercial 4.0 International License.

View My Stats